Know Before You Go

We're excited for your visit. Read the info below so you have the best time possible at Scotiabank Centre.


Download Your Tickets

For quick and easy entry, make sure to download your tickets before you arrive (or print at home). Once you’ve purchased tickets to an event you can manage them online with My AccountFor more information on how to use mobile tickets and the mobile wallet feature, please visit Ticket Atlantic’s Mobile Ticket How-To DocumentDo you need to send a ticket to someone in your group? All you have to do is go to your Ticket Atlantic account and select “Start a transfer”. 

Click here for our Mobile Ticket Transfer How-To Document



Venue Policies

  • No re-entry. Once your tickets are scanned, you cannot leave and come back. 
  • No designated smoking areas onsite. No smoking on Scotiabank Centre property.
  • No large bags. Small, soft-sided bags/purses up to 14'' high, 14'' long, 6'' wide are permitted. 

To read all venue policies, click here.



Find Your Gate

Your digital ticket lists your gate, which is the nearest entrance/exit to the section of your seat. Using this gate reduces long lineups and provides faster access. Check the map to see which gate you should enter when arriving at Scotiabank Centre. 

Download a PDF of the gate map>



Need Help During an Event?

For direct assistance during the event, text 902-441-5696 and someone from our team will be in touch to help.



COVID-19 Preparedness

With the ongoing concerns around COVID-19 and the recommendation from the Province of Nova Scotia to restrict public gatherings, the Scotiabank Centre is closed to events and public access until further notice. This is an unprecedented circumstance that impacts our employees and customers and we are actively working to support them during this time. Thank you for your continued patience and understanding. COVID-19 IMPACT OF PUBLIC GATHERINGS.